SHIPPING AND DELIVERY
WE ONLY SHIP TO THE CREDIT CARD BILLING ADDRESS OR A PAYPAL CONFIRMED ADDRESS.
Shipping quotes from the ARK Performance website are for US lower 48 states and Canada ONLY. For any where else please give us a call at 909-947-1275 for an accurate shipping quote.
If your product has been received damaged, you must document all of the damages and contact us within 1 business day of receipt. Please call us immediately at Tel) 1-909-947-1275. Our customer service representatives will guide you through the process to file a damage claim with the shipping company. Please note, we will ship your replacement item(s) after the claim has been processed and resolved, which may take up to 60 days or less. If you need a replacement right away, we will charge a deposit/core charge until we receive your damaged item. We will provide a full refund of the deposit/core charge upon receipt in its original package. All return item(s) must be new and have never been used, modified, or installed. Any signs of installation or being used, we will charge a restocking fee.
INTERNATIONAL SHIPPING: All duties and taxes are the customer's responsibility.